PBS incident

Bento Console and some Bento sites down

Notice Resolved View vendor source →

PBS experienced a notice incident on April 21, 2025 affecting PBS Website and HostedBento, lasting —. The incident has been resolved; the full update timeline is below.

Started
Apr 21, 2025, 09:55 PM UTC
Resolved
Apr 21, 2025, 09:55 PM UTC
Duration
Detected by Pingoru
Apr 21, 2025, 09:55 PM UTC

Affected components

PBS WebsiteHostedBento

Update timeline

  1. resolved Apr 21, 2025, 09:55 PM UTC

    There was an issue with our firewall cache proxy which caused the Bento console and some hosted bento sites to be down for about 15-20 minute. This was quickly resolved by our Digital Dev Ops team (before I could even finish investigating and posting a status), and the sites should be functioning now as expected. If you still see any issues, please submit a support ticket at https://digitalsupport.pbs.org/support/tickets/new and/or email me directly at [email protected].