Paywall incident

September 2026: Paywall major outage on Payment API

Major Resolved View vendor source →

Paywall experienced a major incident on September 18, 2026 affecting Payment API and Payment Private API and 1 more component, lasting –. The incident has been resolved; the full update timeline is below.

Started
Sep 18, 2026, 10:00 PM UTC
Resolved
Sep 18, 2026, 10:00 PM UTC
Duration
–
Detected by Pingoru
Sep 18, 2026, 10:00 PM UTC

Affected components

Payment APIPayment Private APICardWall APIMember APIWallet APIÜye İşyeri PanelOrtak Ödeme SayfasıLink/QR

Update timeline

  1. resolved Sep 19, 2026, 03:38 PM UTC

    TR 13:02–13:30 Saatleri arasında paywall.com.tr domainine yönelik gerçekleştirilen siber saldırı nedeniyle, ilgili domain üzerinden sistemlerimize ulaşan trafikte kısmi erişim sorunları yaşanmıştır. Olaydan yalnızca wallet-api, payment-api, payment-agent, payment-private-api ve panel subdomainleri kısmi olarak etkilenmiş; diğer domain ve servislerimiz normal şekilde çalışmaya devam etmiştir. Platform ekibimizin hızlı ve anında müdahalesiyle birlikte gerekli çalışmalar başlatılmış ve 13:30 itibarıyla tüm sistemlerimiz yeniden stabil şekilde çalışmaya başlamıştır. EN Between 13:02 and 13:30, a cyber attack targeting the paywall.com.tr domain caused partial availability issues for traffic reaching our systems through the affected domain. The impact was limited to the wallet-api, payment-api, payment-agent, payment-private-api, and panel subdomains, which were partially affected. All other domains and services continued to operate normally. Our Platform Team responded immediately and initiated the necessary mitigation efforts. As of 13:30, all systems have returned to stable operation.