PayTabs incident

Important Notice - Payment ...

Minor Resolved View vendor source →

PayTabs experienced a minor incident on November 6, 2024 affecting PayTabs Egypt (Payment Gateway) and PayTabs Egypt (Merchant Dashboard) and 1 more component, lasting 57m. The incident has been resolved; the full update timeline is below.

Started
Nov 06, 2024, 05:03 AM UTC
Resolved
Nov 06, 2024, 06:00 AM UTC
Duration
57m
Detected by Pingoru
Nov 06, 2024, 05:03 AM UTC

Affected components

PayTabs Egypt (Payment Gateway)PayTabs Egypt (Merchant Dashboard)PayTabs Egypt (Plugins)PayTabs Egypt (SDKs)PayTabs Egypt (APIs)

Update timeline

  1. investigating Nov 06, 2024, 05:03 AM UTC

    Dear Valued Merchant, We wish to advise that all credit/debit card transactions are failing due to an unexpected issue, with minimum access to the merchant dashboard. While we regret any business interruption, please rest assured we are following up on this issue with the respective parties. We will keep you informed and updated accordingly. We appreciate your patience and understanding. Stay Safe, PayTabs Team عزيزي التاجر ، نود إبلاغكم بعدم القدرة على إتمام جميع المعاملات باستعمال البطاقات الإئتمانية و وسائل الدفع الأخرى مع وصول محدود لحساب التاجر لوجود خلل طارئ بينما يؤسفنا حدوث هذا الخلل ، نؤكد لكم أن فريقنا يقوم بالمتابعة مع الأقسام المعنية لحلها في أسرع وقت سنقوم بتحديثكم باستمرار نقدر لكم صبركم و تفهمكم فريق بيتابس

  2. resolved Nov 06, 2024, 06:00 AM UTC

    The incident has been resolved