PayTabs experienced a minor incident on March 4, 2024 affecting PayTabs Egypt (Payment Gateway) and PayTabs Egypt (Merchant Dashboard) and 1 more component, lasting 7d 14h. The incident has been resolved; the full update timeline is below.
Affected components
PayTabs Egypt (Payment Gateway)PayTabs Egypt (Merchant Dashboard)PayTabs Egypt (Plugins)PayTabs Egypt (SDKs)PayTabs Egypt (APIs)
Update timeline
- investigating Mar 04, 2024, 06:30 PM UTC
Dear Valued Merchant, We wish to advise that earlier today: Monday 4 March 2024, 21:30 to 23:48 Egypt Time (+03:00 GMT) certain credit/debit card transactions were failing due to an unexpected issue encountered by our payment card scheme provider. While we regret the inconvenience caused, we are pleased to report that normal services have now resumed. We appreciate your patience and understanding and look forward to being of continued service. PayTabs Team
- resolved Mar 12, 2024, 09:09 AM UTC
The incident has been resolved