Payscale incident

Insight Lab - survey match adjustments currently unvailable

Payscale experienced a major incident on January 11, 2019 affecting Job Matching, lasting 24m. The incident has been resolved; the full update timeline is below.

Started: Jan 11, 2019, 06:01 PM UTC
Resolved: Jan 11, 2019, 06:25 PM UTC
Duration: 24m
Detected by Pingoru: Jan 11, 2019, 06:01 PM UTC

Affected components

Job Matching

Update timeline

investigating Jan 11, 2019, 06:01 PM UTC

We are currently experiencing issues with the Survey Match feature in Insight Lab where users are unable to exclude, adjust, weight, or apply geo premiums to surveys. The PayScale Team is investigating and will post an updated status as soon as possible. We apologize for any inconvenience.
resolved Jan 11, 2019, 06:25 PM UTC

We were investigating issues impacting the exclusion, adjustment, and weighting of surveys in the Insight Lab product. The issue has been resolved at 10:20 a.m. PST. We apologize for any inconvenience this may have caused.