Payscale incident

SuggestJobs and EvaluatePay APIs are down

Major Resolved View vendor source →

Payscale experienced a major incident on March 3, 2019 affecting Public Web Services, lasting 10h 59m. The incident has been resolved; the full update timeline is below.

Started
Mar 03, 2019, 05:42 PM UTC
Resolved
Mar 04, 2019, 04:41 AM UTC
Duration
10h 59m
Detected by Pingoru
Mar 03, 2019, 05:42 PM UTC

Affected components

Public Web Services

Update timeline

  1. investigating Mar 03, 2019, 05:42 PM UTC

    We are currently investigating an issue with our APIs for SuggestJobs and EvaluatePay. We'll update with status in 2 hours.

  2. identified Mar 03, 2019, 08:32 PM UTC

    We have identified an issue with the database related to these APIs and are working to restore.

  3. identified Mar 04, 2019, 04:40 AM UTC

    This issue is resolved.

  4. resolved Mar 04, 2019, 04:41 AM UTC

    This incident has been resolved.