Payscale experienced a critical incident on August 22, 2019 affecting Main Site/System, lasting 1h 12m. The incident has been resolved; the full update timeline is below.
Affected components
Main Site/System
Update timeline
- investigating Aug 22, 2019, 05:58 PM UTC
MarketPay is experiencing issues and we are actively investigating.
- identified Aug 22, 2019, 06:32 PM UTC
We have identified the root cause and are implementing resolution.
- monitoring Aug 22, 2019, 06:35 PM UTC
A fix has been implemented and we are monitoring results. Currently, the system is operational.
- resolved Aug 22, 2019, 07:10 PM UTC
At 1:39 PM (ET) an internal system maintenance task caused a brief system outage. We resolved the issue and the system was back up by 2:10 PM (ET). The root cause was identified and a fix was deployed.