Payscale experienced a critical incident on October 22, 2019 affecting Pay Cycle Execution, lasting 2h 41m. The incident has been resolved; the full update timeline is below.
Affected components
Pay Cycle Execution
Update timeline
- identified Oct 22, 2019, 03:31 PM UTC
We are currently experiencing issues with the Team product that is preventing users from accessing the tool. We have identified the root cause and are working to resolve. We will post an updated status once the issue has been resolved.
- resolved Oct 22, 2019, 06:13 PM UTC
We were investigating issues impacting the Team product. The issue has been discovered and was resolved at 11:11 AM (PDT). We apologize for any inconvenience this may have caused.