Payscale incident

Login Issues for Insight and Benchmark

Major Resolved View vendor source →

Payscale experienced a major incident on February 18, 2021 affecting Market Reports and Market Reports and 1 more component, lasting 44m. The incident has been resolved; the full update timeline is below.

Started
Feb 18, 2021, 05:29 PM UTC
Resolved
Feb 18, 2021, 06:13 PM UTC
Duration
44m
Detected by Pingoru
Feb 18, 2021, 05:29 PM UTC

Affected components

Market ReportsMarket ReportsMarket Differential AnalysisMarket Differential AnalysisJob MatchingJob MatchingAnalyticsAnalytics

Update timeline

  1. identified Feb 18, 2021, 05:29 PM UTC

    We are aware and investigating an issue impacting login for the PayScale Insight and Benchmark products. We have identified the root cause of the issue and working to resolve as soon as possible.

  2. identified Feb 18, 2021, 05:46 PM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Feb 18, 2021, 06:13 PM UTC

    This issue was resolved at 10:05 AM PST. We apologize for any inconvenience this may have caused.