Payscale experienced a critical incident on June 9, 2021 affecting Job Collaboration and Pay Cycle Execution, lasting 5h 11m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 09, 2021, 08:50 PM UTC
We are currently experiencing issues with the Team product. The PayScale Team is investigating and will post an updated status as soon as information is available or no later than 5:15 pm EST. We apologize for any inconvenience.
- identified Jun 09, 2021, 09:22 PM UTC
We are currently experiencing issues with the Team product. The PayScale Team has identified the root cause and is working to resolve. We will post an updated status at 6:30 pm EST or sooner if the issue is resolved.
- identified Jun 09, 2021, 10:27 PM UTC
We are currently experiencing issues with the Team product. The PayScale Team has identified the root cause and is working to resolve. We will post an updated status at 8:00 pm EST or sooner if the issue is resolved.
- identified Jun 10, 2021, 02:02 AM UTC
Issues have been identified and resolved.
- resolved Jun 10, 2021, 02:02 AM UTC
This incident has been resolved.