Payscale incident

MarketPay (11/8/22) - RESOLVED

Minor Resolved View vendor source →

Payscale experienced a minor incident on November 8, 2022 affecting Main Site/System, lasting 1h 51m. The incident has been resolved; the full update timeline is below.

Started
Nov 08, 2022, 11:47 PM UTC
Resolved
Nov 09, 2022, 01:39 AM UTC
Duration
1h 51m
Detected by Pingoru
Nov 08, 2022, 11:47 PM UTC

Affected components

Main Site/System

Update timeline

  1. identified Nov 08, 2022, 11:47 PM UTC

    We are currently experiencing issues with the MarketPay product. The PayScale Team has identified the root cause and is working to resolve. A segment of MarketPay users is experiencing extended load times and other forms of degraded performance. We will post an updated status at 8:00 PM ET or sooner if the issue is resolved.

  2. resolved Nov 09, 2022, 01:39 AM UTC

    We were investigating issues impacting the performance in MarketPay. The issue has been discovered and resolved at 8:25 PM (ET). We apologize for any inconvenience this may have caused.