Payscale incident

Insight Lab Survey Match Issue

Major Resolved View vendor source →

Payscale experienced a major incident on November 27, 2018 affecting Job Matching, lasting 2h 2m. The incident has been resolved; the full update timeline is below.

Started
Nov 27, 2018, 05:35 PM UTC
Resolved
Nov 27, 2018, 07:37 PM UTC
Duration
2h 2m
Detected by Pingoru
Nov 27, 2018, 05:35 PM UTC

Affected components

Job Matching

Update timeline

  1. identified Nov 27, 2018, 05:35 PM UTC

    We are investigating issues impacting all users who are searching for survey matches in Insight Lab. We are working hard to find a solution. We apologize for the inconvenience! If you have any questions please email [email protected].

  2. resolved Nov 27, 2018, 07:37 PM UTC

    This incident has been resolved.