Payscale incident

RESOLVED - 5.2.19 - Reported issues across multiple products

Major Resolved View vendor source →

Payscale experienced a major incident on May 2, 2019 affecting Market Reports and Market Reports and 1 more component, lasting 1h 48m. The incident has been resolved; the full update timeline is below.

Started
May 02, 2019, 09:14 PM UTC
Resolved
May 02, 2019, 11:03 PM UTC
Duration
1h 48m
Detected by Pingoru
May 02, 2019, 09:14 PM UTC

Affected components

Market ReportsMarket ReportsMarket ReportsJob CollaborationMarket Differential AnalysisJob MatchingMarket Differential AnalysisPay Cycle ExecutionJob MatchingAnalytics

Update timeline

  1. investigating May 02, 2019, 09:13 PM UTC

    We are currently investigating broad issues across the Insight, Benchmark, Team and Lab products, due to an outside vendor outage. We will provide additional updates as they are available

  2. investigating May 02, 2019, 09:14 PM UTC

    We are currently investigating broad issues across the Insight, Benchmark, Team and Lab products, due to an outside vendor outage. We will provide additional updates as they are available.

  3. resolved May 02, 2019, 11:03 PM UTC

    All services should be returning to normal as of 4:00 PM PDT. Please email [email protected] if you continue to experience any issues related to site performance.