Payscale incident

10.04.2019 - Degraded Peformance of Job Matching

Minor Resolved View vendor source →

Payscale experienced a minor incident on October 4, 2019 affecting Market Reports and Market Reports and 1 more component, lasting 9h 27m. The incident has been resolved; the full update timeline is below.

Started
Oct 04, 2019, 02:26 PM UTC
Resolved
Oct 04, 2019, 11:53 PM UTC
Duration
9h 27m
Detected by Pingoru
Oct 04, 2019, 02:26 PM UTC

Affected components

Market ReportsMarket ReportsMarket ReportsJob MatchingJob MatchingJob Matching

Update timeline

  1. investigating Oct 04, 2019, 02:26 PM UTC

    We are currently investigating an issue that is impacting job pricing in the Insight Lab, Insight and Benchmark products. We will provide additional updates as they become available.

  2. investigating Oct 04, 2019, 02:26 PM UTC

    We are currently investigating an issue that is impacting job pricing in the Insight Lab, Insight and Benchmark products. We will provide additional updates as they become available.

  3. investigating Oct 04, 2019, 02:29 PM UTC

    We are continuing to investigate this issue.

  4. identified Oct 04, 2019, 05:36 PM UTC

    The issue has been identified and a fix is being implemented.

  5. resolved Oct 04, 2019, 11:53 PM UTC

    We were investigating issues impacting our job matching and market report services. The issue was resolved at 4:30 PM (PST). We apologize for any inconvenience this may have caused.