Payscale incident

PayScale Team Partial Outage 11.05.19

Major Resolved View vendor source →

Payscale experienced a major incident on November 5, 2019 affecting Pay Cycle Execution, lasting 1h 53m. The incident has been resolved; the full update timeline is below.

Started
Nov 05, 2019, 04:16 PM UTC
Resolved
Nov 05, 2019, 06:09 PM UTC
Duration
1h 53m
Detected by Pingoru
Nov 05, 2019, 04:16 PM UTC

Affected components

Pay Cycle Execution

Update timeline

  1. investigating Nov 05, 2019, 04:16 PM UTC

    We are currently experiencing an issue with the Team product where managers see a message indicating they are not authorized to access the page after they've logged in. Our development team is aware of the issue and is working toward a resolution. We will post an updated status as we progress.

  2. resolved Nov 05, 2019, 06:09 PM UTC

    This issue has been resolved. Managers should now be able to access Team.