Payscale incident

Team Degraded Performance

Minor Resolved View vendor source →

Payscale experienced a minor incident on February 5, 2020 affecting Pay Cycle Execution, lasting 1d 5h. The incident has been resolved; the full update timeline is below.

Started
Feb 05, 2020, 10:57 PM UTC
Resolved
Feb 07, 2020, 04:12 AM UTC
Duration
1d 5h
Detected by Pingoru
Feb 05, 2020, 10:57 PM UTC

Affected components

Pay Cycle Execution

Update timeline

  1. investigating Feb 05, 2020, 10:57 PM UTC

    We are currently experiencing issues with the Team. The PayScale Team is investigating and will post an updated status as soon as possible. We apologize for any inconvenience.

  2. investigating Feb 06, 2020, 04:41 PM UTC

    Our development team has been working through the night and are still working to resolve the performance issues we have been seeing.

  3. identified Feb 06, 2020, 06:54 PM UTC

    Our development team has identified a fix and are working on a resolution. We do not have a firm ETA yet but work is in progress.

  4. resolved Feb 07, 2020, 04:12 AM UTC

    Our developers have solved the issues impacting Team and performance should no longer be impacted.