Payscale incident

Insight & Benchmark Outage

Major Resolved View vendor source →

Payscale experienced a major incident on July 29, 2020 affecting Market Reports and Market Reports and 1 more component, lasting 22h 15m. The incident has been resolved; the full update timeline is below.

Started
Jul 29, 2020, 03:33 PM UTC
Resolved
Jul 30, 2020, 01:48 PM UTC
Duration
22h 15m
Detected by Pingoru
Jul 29, 2020, 03:33 PM UTC

Affected components

Market ReportsMarket ReportsMarket Differential AnalysisMarket Differential AnalysisJob MatchingJob MatchingAnalyticsAnalytics

Update timeline

  1. investigating Jul 29, 2020, 03:33 PM UTC

    We are investigating an issue impacting access to the PayScale Insight and Benchmark products. Our Engineers are working promptly to resolve the issue as soon as possible.

  2. investigating Jul 29, 2020, 03:34 PM UTC

    We are continuing to investigate this issue.

  3. resolved Jul 30, 2020, 01:48 PM UTC

    This incident has been resolved.