Payscale incident

Insight Lab (5/5/21) - RESOLVED

Critical Resolved View vendor source →

Payscale experienced a critical incident on May 5, 2021 affecting Market Reports and Job Matching and 1 more component, lasting 22m. The incident has been resolved; the full update timeline is below.

Started
May 05, 2021, 05:20 PM UTC
Resolved
May 05, 2021, 05:42 PM UTC
Duration
22m
Detected by Pingoru
May 05, 2021, 05:20 PM UTC

Affected components

Market ReportsJob MatchingAnalytics

Update timeline

  1. investigating May 05, 2021, 05:20 PM UTC

    We are currently experiencing access issues with the Insight Lab product. The PayScale Team is investigating and will post an updated status as soon as information is available or no later than 02:15 pm eastern time. We apologize for any inconvenience.

  2. resolved May 05, 2021, 05:42 PM UTC

    Insight Lab (5/5/21) - Resolved We were investigating access issues impacting the Insight Lab product. The issue has been discovered and was resolved at 1:42 PM (EST). We apologize for any inconvenience this may have caused.