Payscale incident

Team is Down

Critical Resolved View vendor source →

Payscale experienced a critical incident on June 23, 2021 affecting Job Collaboration and Pay Cycle Execution, lasting 20h 8m. The incident has been resolved; the full update timeline is below.

Started
Jun 23, 2021, 12:18 AM UTC
Resolved
Jun 23, 2021, 08:27 PM UTC
Duration
20h 8m
Detected by Pingoru
Jun 23, 2021, 12:18 AM UTC

Affected components

Job CollaborationPay Cycle Execution

Update timeline

  1. identified Jun 23, 2021, 12:18 AM UTC

    We are currently experiencing issues with the Team product. The PayScale Team has identified the root cause and is working to resolve. We will post an updated status at 1:00pm PST 6/23/21 or sooner if the issue is resolved.

  2. monitoring Jun 23, 2021, 11:13 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Jun 23, 2021, 11:13 AM UTC

    We are continuing to monitor for any further issues.

  4. resolved Jun 23, 2021, 08:27 PM UTC

    This incident has been resolved.