Payscale incident

Insight and Benchmark Intermittent Performance Issues

Minor Resolved View vendor source →

Payscale experienced a minor incident on July 20, 2021 affecting Market Reports and Market Reports and 1 more component, lasting 16h 58m. The incident has been resolved; the full update timeline is below.

Started
Jul 20, 2021, 10:11 PM UTC
Resolved
Jul 21, 2021, 03:09 PM UTC
Duration
16h 58m
Detected by Pingoru
Jul 20, 2021, 10:11 PM UTC

Affected components

Market ReportsMarket ReportsMarket Differential AnalysisMarket Differential AnalysisJob MatchingJob MatchingAnalyticsAnalytics

Update timeline

  1. investigating Jul 20, 2021, 10:11 PM UTC

    We are aware and investigating an issue impacting performance for the PayScale Insight and Benchmark products.

  2. resolved Jul 21, 2021, 03:09 PM UTC

    Engineering has determined the root cause and resolve the performance issues experienced by the PayScale Insight and Benchmark products.