Payroc incident

Status Update

Minor Resolved View vendor source →

Payroc experienced a minor incident on May 22, 2026 affecting BillingOrchard Customer Portal, lasting 5m. The incident has been resolved; the full update timeline is below.

Started
May 22, 2026, 04:41 AM UTC
Resolved
May 22, 2026, 04:47 AM UTC
Duration
5m
Detected by Pingoru
May 22, 2026, 04:41 AM UTC

Affected components

BillingOrchard Customer Portal

Update timeline

  1. investigating May 22, 2026, 04:41 AM UTC

    We have confirmed that the BillingOrchard Customer Portal is currently experiencing disruptions at this time. Our network operations center is investigating the issue and will update this incident with additional information as it becomes available.

  2. resolved May 22, 2026, 04:47 AM UTC

    The issue affecting the BillingOrchard Customer Portal has been resolved.