PayRange incident

System outage

Critical Resolved View vendor source →

PayRange experienced a critical incident on August 29, 2021 affecting API Servers and Management Portal and 1 more component, lasting 44m. The incident has been resolved; the full update timeline is below.

Started
Aug 29, 2021, 08:03 PM UTC
Resolved
Aug 29, 2021, 08:47 PM UTC
Duration
44m
Detected by Pingoru
Aug 29, 2021, 08:03 PM UTC

Affected components

API ServersManagement PortalMobile Apps

Update timeline

  1. investigating Aug 29, 2021, 08:03 PM UTC

    We are currently investigating this issue.

  2. identified Aug 29, 2021, 08:13 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Aug 29, 2021, 08:29 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Aug 29, 2021, 08:47 PM UTC

    This incident has been resolved.