PayRange incident

Outage

Critical Resolved View vendor source →

PayRange experienced a critical incident on April 12, 2022 affecting API Servers and Management Portal and 1 more component, lasting 56m. The incident has been resolved; the full update timeline is below.

Started
Apr 12, 2022, 02:29 AM UTC
Resolved
Apr 12, 2022, 03:25 AM UTC
Duration
56m
Detected by Pingoru
Apr 12, 2022, 02:29 AM UTC

Affected components

API ServersManagement PortalMobile Apps

Update timeline

  1. investigating Apr 12, 2022, 02:29 AM UTC

    We are currently investigating this issue.

  2. investigating Apr 12, 2022, 02:56 AM UTC

    We are continuing to investigate this issue.

  3. identified Apr 12, 2022, 03:02 AM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Apr 12, 2022, 03:13 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Apr 12, 2022, 03:25 AM UTC

    This incident has been resolved.