PayRange incident

Outage

Critical Resolved View vendor source →

PayRange experienced a critical incident on May 3, 2022 affecting API Servers and Management Portal and 1 more component, lasting 30m. The incident has been resolved; the full update timeline is below.

Started
May 03, 2022, 02:11 AM UTC
Resolved
May 03, 2022, 02:42 AM UTC
Duration
30m
Detected by Pingoru
May 03, 2022, 02:11 AM UTC

Affected components

API ServersManagement PortalMobile Apps

Update timeline

  1. investigating May 03, 2022, 02:11 AM UTC

    We are currently investigating this issue.

  2. identified May 03, 2022, 02:31 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring May 03, 2022, 02:36 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 03, 2022, 02:42 AM UTC

    This incident has been resolved.