PayRange incident

System Outage

Critical Resolved View vendor source →

PayRange experienced a critical incident on April 8, 2024 affecting API Servers and Management Portal and 1 more component, lasting 51m. The incident has been resolved; the full update timeline is below.

Started
Apr 08, 2024, 07:56 PM UTC
Resolved
Apr 08, 2024, 08:48 PM UTC
Duration
51m
Detected by Pingoru
Apr 08, 2024, 07:56 PM UTC

Affected components

API ServersManagement PortalMobile Apps

Update timeline

  1. investigating Apr 08, 2024, 07:56 PM UTC

    We are currently investigating this issue.

  2. identified Apr 08, 2024, 08:25 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Apr 08, 2024, 08:28 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 08, 2024, 08:48 PM UTC

    This incident has been resolved.