PayRange incident

Issue receiving authorization for machine

Major Resolved View vendor source →

PayRange experienced a major incident on April 19, 2021 affecting Mobile Apps, lasting 37m. The incident has been resolved; the full update timeline is below.

Started
Apr 19, 2021, 01:18 PM UTC
Resolved
Apr 19, 2021, 01:56 PM UTC
Duration
37m
Detected by Pingoru
Apr 19, 2021, 01:18 PM UTC

Affected components

Mobile Apps

Update timeline

  1. investigating Apr 19, 2021, 01:18 PM UTC

    We are currently investigating this issue.

  2. identified Apr 19, 2021, 01:34 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Apr 19, 2021, 01:34 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 19, 2021, 01:56 PM UTC

    This incident has been resolved.