PayRange incident

Outage

Critical Resolved View vendor source →

PayRange experienced a critical incident on January 26, 2025 affecting API Servers and Management Portal and 1 more component, lasting 49m. The incident has been resolved; the full update timeline is below.

Started
Jan 26, 2025, 07:10 PM UTC
Resolved
Jan 26, 2025, 08:00 PM UTC
Duration
49m
Detected by Pingoru
Jan 26, 2025, 07:10 PM UTC

Affected components

API ServersManagement PortalMobile Apps

Update timeline

  1. investigating Jan 26, 2025, 07:10 PM UTC

    We are currently investigating the issue.

  2. identified Jan 26, 2025, 07:41 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jan 26, 2025, 07:44 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jan 26, 2025, 08:00 PM UTC

    This incident has been resolved.