Payment incident

API Down

Notice Resolved View vendor source →

Payment experienced a notice incident on May 5, 2020 affecting Proxy API, lasting 16m. The incident has been resolved; the full update timeline is below.

Started
May 05, 2020, 10:26 PM UTC
Resolved
May 05, 2020, 10:42 PM UTC
Duration
16m
Detected by Pingoru
May 05, 2020, 10:26 PM UTC

Affected components

Proxy API

Update timeline

  1. investigating May 05, 2020, 10:26 PM UTC

    We are currently investigating an issue with the API being down.

  2. investigating May 05, 2020, 10:36 PM UTC

    We are continuing to investigate this issue.

  3. investigating May 05, 2020, 10:36 PM UTC

    We are continuing to investigate this issue.

  4. investigating May 05, 2020, 10:41 PM UTC

    We are continuing to investigate this issue.

  5. resolved May 05, 2020, 10:42 PM UTC

    An issue with our hosting provider caused unexpected errors for the last 30 minutes. This has been resolved.