Payment incident

Heroku (hosting platform) is experiencing issues

Critical Resolved View vendor source →

Payment experienced a critical incident on September 27, 2021 affecting User System and Proxy API, lasting 3h 18m. The incident has been resolved; the full update timeline is below.

Started
Sep 27, 2021, 03:28 PM UTC
Resolved
Sep 27, 2021, 06:47 PM UTC
Duration
3h 18m
Detected by Pingoru
Sep 27, 2021, 03:28 PM UTC

Affected components

User SystemProxy API

Update timeline

  1. investigating Sep 27, 2021, 03:28 PM UTC

    We are currently investigating this issue, and working with Heroku to resolve.

  2. investigating Sep 27, 2021, 04:10 PM UTC

    We are continuing to investigate this issue.

  3. investigating Sep 27, 2021, 06:45 PM UTC

    We are continuing to investigate this issue.

  4. resolved Sep 27, 2021, 06:47 PM UTC

    This incident has been resolved.