Paycor incident

We are investigating network related issues.

Major Resolved View vendor source →

Paycor experienced a major incident on September 26, 2019 affecting Dashboard and Career Pages and 1 more component, lasting 6h 6m. The incident has been resolved; the full update timeline is below.

Started
Sep 26, 2019, 01:51 PM UTC
Resolved
Sep 26, 2019, 07:58 PM UTC
Duration
6h 6m
Detected by Pingoru
Sep 26, 2019, 01:51 PM UTC

Affected components

DashboardCareer PagesThe Gravity AppAnalyticsCandidate and Job SearchOutbound EmailIntegration APIKnowledge BaseInterview Scheduling IntegrationIndeed Apply

Update timeline

  1. investigating Sep 26, 2019, 01:51 PM UTC

    We are currently investigating network issues.

  2. investigating Sep 26, 2019, 03:08 PM UTC

    We are continuing to investigate this issue.

  3. identified Sep 26, 2019, 03:34 PM UTC

    Identified the issue in careers pages and applications application. Working to create fix.

  4. monitoring Sep 26, 2019, 05:26 PM UTC

    A fix was implemented and Careers service operational at 12:57 AM ET. Will continue to monitor.

  5. resolved Sep 26, 2019, 07:58 PM UTC

    Further monitoring confirms issue was resolved.