Paycor incident

Slow response times and candidate search issues.

Minor Resolved View vendor source →

Paycor experienced a minor incident on October 1, 2019 affecting Dashboard and Career Pages, lasting 1h 26m. The incident has been resolved; the full update timeline is below.

Started
Oct 01, 2019, 08:50 PM UTC
Resolved
Oct 01, 2019, 10:16 PM UTC
Duration
1h 26m
Detected by Pingoru
Oct 01, 2019, 08:50 PM UTC

Affected components

DashboardCareer Pages

Update timeline

  1. identified Oct 01, 2019, 08:50 PM UTC

    We have identified a hardware failure causing searches to be slow and affecting page load times. We are working to resolve this issue.

  2. monitoring Oct 01, 2019, 09:43 PM UTC

    Search cluster has recovered and response times are coming back to normal. Will continue to monitor.

  3. resolved Oct 01, 2019, 10:16 PM UTC

    All systems operational.