Paycor incident

Outbound Email Deliverability Delays

Minor Resolved View vendor source →

Paycor experienced a minor incident on May 1, 2024 affecting Outbound Email, lasting 5h 5m. The incident has been resolved; the full update timeline is below.

Started
May 01, 2024, 05:09 PM UTC
Resolved
May 01, 2024, 10:15 PM UTC
Duration
5h 5m
Detected by Pingoru
May 01, 2024, 05:09 PM UTC

Affected components

Outbound Email

Update timeline

  1. investigating May 01, 2024, 05:09 PM UTC

    We have identified an issue with our 3rd party email provider that is impacting email deliverability times. Our teams are working diligently with our partners to resolve this issue promptly.

  2. investigating May 01, 2024, 05:38 PM UTC

    We are continuing to investigate this issue.

  3. monitoring May 01, 2024, 09:20 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 01, 2024, 10:15 PM UTC

    This incident has been resolved.