Paycor experienced a major incident on March 28, 2017, lasting 20h 2m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Mar 28, 2017, 06:56 PM UTC
At 11:06am PT we began receiving reports that some users were having issues logging in and accessing Newton. Our Dev Ops and Engineering teams have all hands on deck working to identify and resolve the issue. We apologize for any inconvenience and will post another update here as soon as the issue has been identified and resolved.
- monitoring Mar 28, 2017, 11:30 PM UTC
Connectivity to Newton has now been restored, and our Engineering team is monitoring the situation closely. All services to Newton have been restored with the exception of Indeed Apply. Our team will continue to investigate, and we will provide another update when connectivity to Indeed Apply has been restored. Please accept our apologies for any inconvenience--we greatly appreciate your patience.
- resolved Mar 29, 2017, 02:58 PM UTC
Newton connectivity has been fully restored and we are continuing to monitor applicant data from Indeed. As a precautionary measure, we are throttling applicants from Indeed apply, which means it may take slightly longer for candidates who apply from Indeed to reach Newton. We will provide a final status update once we resume normal flow.