Paycor incident

Delayed email delivery

Minor Resolved View vendor source →

Paycor experienced a minor incident on January 2, 2019 affecting Outbound Email, lasting 3h 40m. The incident has been resolved; the full update timeline is below.

Started
Jan 02, 2019, 04:49 PM UTC
Resolved
Jan 02, 2019, 08:29 PM UTC
Duration
3h 40m
Detected by Pingoru
Jan 02, 2019, 04:49 PM UTC

Affected components

Outbound Email

Update timeline

  1. investigating Jan 02, 2019, 04:49 PM UTC

    Newton engineers are investigating an issue where email delivery is delayed or stopped.

  2. identified Jan 02, 2019, 06:21 PM UTC

    We have identified and corrected the issue delaying email delivery. New emails should now be delivered as expected. We are actively working to get delayed emails delivered.

  3. resolved Jan 02, 2019, 08:29 PM UTC

    All delayed emails have been reprocessed and delivered. All systems are operating normally at this time.