Paycor incident

Email Services Down

Critical Resolved View vendor source →

Paycor experienced a critical incident on July 28, 2024 affecting Outbound Email and Echo Inbound Emails, lasting 12h 16m. The incident has been resolved; the full update timeline is below.

Started
Jul 28, 2024, 04:04 AM UTC
Resolved
Jul 28, 2024, 04:21 PM UTC
Duration
12h 16m
Detected by Pingoru
Jul 28, 2024, 04:04 AM UTC

Affected components

Outbound EmailEcho Inbound Emails

Update timeline

  1. investigating Jul 28, 2024, 04:04 AM UTC

    We are currently investigating this issue.

  2. investigating Jul 28, 2024, 10:10 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Jul 28, 2024, 04:09 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Jul 28, 2024, 04:21 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Jul 28, 2024, 04:21 PM UTC

    This incident has been resolved.