Paycor incident

Google Calendar Integration Issues

Minor Resolved View vendor source →

Paycor experienced a minor incident on November 8, 2024 affecting Integration API, lasting 6h 13m. The incident has been resolved; the full update timeline is below.

Started
Nov 08, 2024, 04:26 PM UTC
Resolved
Nov 08, 2024, 10:40 PM UTC
Duration
6h 13m
Detected by Pingoru
Nov 08, 2024, 04:26 PM UTC

Affected components

Integration API

Update timeline

  1. investigating Nov 08, 2024, 04:26 PM UTC

    Some users are unable to utilize the Interview Scheduling tool that is integrated with Google calendar. We are investigating the issue.

  2. identified Nov 08, 2024, 05:32 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Nov 08, 2024, 08:42 PM UTC

    A fix has been implemented and we are monitoring the results. Impacted clients will need to disconnect and reconnect their Google calendar with Recruiting. Detailed instructions can be found here: https://images.recruitingbypaycor.com/support/ReconnectingGoogleCalendar.pdf

  4. resolved Nov 08, 2024, 10:40 PM UTC

    This issue has been resolved. Impacted clients will need to disconnect and reconnect their Google calendar with Recruiting. Detailed instructions can be found here: https://images.recruitingbypaycor.com/support/ReconnectingGoogleCalendar.pdf