PayClock incident

CT Series and PC700 Clock Maintenance

Major Resolved View vendor source →

PayClock experienced a major incident on October 16, 2024, lasting 1h 30m. The incident has been resolved; the full update timeline is below.

Started
Oct 16, 2024, 03:00 AM UTC
Resolved
Oct 16, 2024, 04:30 AM UTC
Duration
1h 30m
Detected by Pingoru
Oct 16, 2024, 03:00 AM UTC

Update timeline

  1. resolved Oct 16, 2024, 04:16 PM UTC

    We have completed emergency maintenance on the CT Series and PC700 clocks. If punches are not appearing in PayClock Online, please reboot your clock(s) by unplugging them from the power for 30 seconds. This will resolve the issue and transfer all punches.