Paybis incident

US - SMS OTP Delivery Issue

Minor Resolved View vendor source →

Paybis experienced a minor incident on September 21, 2026 affecting Verification and Registration and 1 more component, lasting 1m. The incident has been resolved; the full update timeline is below.

Started
Sep 21, 2026, 02:27 PM UTC
Resolved
Sep 21, 2026, 02:29 PM UTC
Duration
1m
Detected by Pingoru
Sep 21, 2026, 02:27 PM UTC

Affected components

VerificationRegistrationOTP & SMS NotificationsWithdrawals

Update timeline

  1. monitoring Sep 21, 2026, 02:27 PM UTC

    Dear User, We are currently experiencing an issue with SMS delivery for users in US. As a result, some users with a US phone number are unable to receive verification codes for wallet withdrawals and account registration. We are working on a fix and will provide updates as soon as possible. We will post an update by end of day.

  2. resolved Sep 21, 2026, 02:29 PM UTC

    This incident has been resolved.