Paybis incident

Spain - SMS OTP Delivery Issue

Minor Resolved View vendor source →

Paybis experienced a minor incident on September 17, 2026 affecting Verification and Registration and 1 more component, lasting 9d 21h. The incident has been resolved; the full update timeline is below.

Started
Sep 17, 2026, 03:06 PM UTC
Resolved
Sep 27, 2026, 12:34 PM UTC
Duration
9d 21h
Detected by Pingoru
Sep 17, 2026, 03:06 PM UTC

Affected components

VerificationRegistrationOTP & SMS NotificationsWithdrawals

Update timeline

  1. identified Sep 17, 2026, 03:07 PM UTC

    Dear User, We are currently experiencing an issue with SMS delivery for users in Spain. As a result, users with a Spanish phone number are unable to receive verification codes for wallet withdrawals and account registration. We are working on a fix and will provide updates as soon as possible.

  2. resolved Sep 27, 2026, 12:34 PM UTC

    This incident has been resolved.