Paybis incident

Brazil - SMS OTP Delivery Issue

Paybis is currently experiencing a minor incident affecting Verification and Registration and 1 more component, which began 24d ago. The vendor's full update timeline is below.

Started
Sep 27, 2026, 09:17 PM UTC
Resolved
Ongoing
Duration
● 23d 13h
Detected by Pingoru
Sep 27, 2026, 09:17 PM UTC

Affected components

VerificationRegistrationOTP & SMS NotificationsWithdrawals

Update timeline

  1. investigating Sep 27, 2026, 09:17 PM UTC

    Dear User, We are currently experiencing an issue with SMS delivery for users in Brazil. As a result, some users with a Brazilian phone number are unable to receive verification codes for wallet withdrawals and account registration. We are working on a fix and will provide updates as soon as possible.