Pay & Connect experienced a notice incident on September 15, 2025 affecting Pay & Connect Service, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- resolved Sep 15, 2025, 09:47 PM UTC
We have resolved an issue affecting some Android users on app version 14.1.0 where an alert message was not functioning correctly. Impact: This issue was limited to Android users who updated to version 14.1.0 via the Google Play Store. iOS and Huawei apps were unaffected. Immediate Fix: We have halted the problematic update. For users already on 14.1.0, a fix has been released. Please fully close and restart the app (you may need to do this twice) to activate it. Permanent Solution: We are now rolling out a new, stable version 15.0.0. Please update your app from the Play Store to ensure the issue is fully resolved.