Patreon incident

Data sync issues resulting in inaccurate creator insights

Major Resolved View vendor source →

Patreon experienced a major incident on October 1, 2025 affecting Creator Dashboard, lasting 1h 17m. The incident has been resolved; the full update timeline is below.

Started
Oct 01, 2025, 06:22 PM UTC
Resolved
Oct 01, 2025, 07:39 PM UTC
Duration
1h 17m
Detected by Pingoru
Oct 01, 2025, 06:22 PM UTC

Affected components

Creator Dashboard

Update timeline

  1. identified Oct 01, 2025, 06:22 PM UTC

    We've identified an issue with inaccurate insights, such as member counts, and are actively working on a fix. We'll share an update later today as soon as the issue has been resolved.

  2. monitoring Oct 01, 2025, 07:13 PM UTC

    We have identified the cause of this issue, and are working to fully resolve. We will share additional updates as they arise.

  3. resolved Oct 01, 2025, 07:39 PM UTC

    We have resolved this issue, and all insights and member counts should be displayed accurately. Thank you for your patience!