Patreon incident

Data sync issues resulting in inaccurate creator insights

Major Resolved View vendor source →

Patreon experienced a major incident on October 2, 2025 affecting Creator Dashboard, lasting 6h 55m. The incident has been resolved; the full update timeline is below.

Started
Oct 02, 2025, 03:11 PM UTC
Resolved
Oct 02, 2025, 10:07 PM UTC
Duration
6h 55m
Detected by Pingoru
Oct 02, 2025, 03:11 PM UTC

Affected components

Creator Dashboard

Update timeline

  1. investigating Oct 02, 2025, 03:11 PM UTC

    We've discovered additional instances of an issue with inaccurate insights, such as member counts, and are actively working on a fix. We'll share an update later today as soon as the issue has been resolved.

  2. monitoring Oct 02, 2025, 06:00 PM UTC

    We have identified the cause of this issue, and are working to fully resolve. We will share additional updates as they arise.

  3. resolved Oct 02, 2025, 10:07 PM UTC

    We have resolved this issue impacting insights and member counts. Thank you for bearing with us!