Patreon experienced a major incident on September 16, 2024 affecting Payments Processing, lasting 1h 15m. The incident has been resolved; the full update timeline is below.
Affected components
Payments Processing
Update timeline
- investigating Sep 16, 2024, 12:22 PM UTC
We’re currently investigating an issue with card payments. We’ve identified the issue as a vendor outage. We’re working to fix the problem as quickly as we can. We’ll share updates as we have progress on resolving the issue.
- monitoring Sep 16, 2024, 12:52 PM UTC
Our vendor has implemented a fix, we are monitoring results.
- resolved Sep 16, 2024, 01:37 PM UTC
Card payment issues are now resolved.