Patreon experienced a major incident on October 9, 2024, lasting 1d. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Oct 09, 2024, 04:12 PM UTC
We are aware that some creators have received multiple payouts from October 5 to October 8. We are investigating the issue and will provide updates shortly.
- resolved Oct 10, 2024, 04:20 PM UTC
The automatic payout issue has been resolved. Our system underwent a maintenance period, which ended up triggering a new payout attempt later that same day. This second automatic payout collected any funds creators had in your account balance at the time. The issue has now been resolved and we apologize for any alarm caused by seeing that second, unexpected withdrawal.