Patreon experienced a major incident on December 5, 2024, lasting 6d 21h. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Dec 05, 2024, 06:02 PM UTC
We are investigating an issue with auto-payout related to PayPal customers. We have temporarily disabled manual PayPal payouts. We will provide an update shortly.
- identified Dec 06, 2024, 03:11 PM UTC
We are resolving an issue with auto-payout related to PayPal customers. We have disabled manual PayPal payouts for impacted customers and are working with them directly.
- resolved Dec 12, 2024, 03:24 PM UTC
We have resolved the issue with our users impacted by a PayPal duplication.