Patreon experienced a major incident on April 24, 2025, lasting 4d 2h. The incident has been resolved; the full update timeline is below.
Update timeline
- identified Apr 24, 2025, 05:40 PM UTC
We are aware of an issue that is impacting some of our users that are experiencing a stale chat inbox on iOS. We have identified the root cause, and will be rolling out an app fix on May 5 to correct the issue. Our Web and Android users remain unaffected. In the meantime, users can see up-to-date chat inbox information on web, or alternatively on a creator’s page under Chats.
- resolved Apr 28, 2025, 08:17 PM UTC
The issue of chat lists being stale for some iOS users has been resolved. Please update your app to the latest version of Patreon on iOS if you are experiencing an issue.