Pathwright experienced a minor incident on November 27, 2024, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Nov 27, 2024, 12:35 AM UTC
Type: Incident Duration: 3 hours and 51 minutes Affected Components: Backend Server, API Server (GraphQL), Primary Service Nov 27, 00:35:28 GMT+0 - Investigating - We're currently experiencing elevated load times across the platform. We'll keep you up to date as we investigate. Nov 27, 01:39:00 GMT+0 - Identified - We are continuing to work on a fix for this incident. We've identified that the main area of the platform affected by this issue appears to be with Discussions which load slowly or fail to load in larger cohorts. We'll update you on this page as we diagnose and fix the issue. Thanks for your patience. Nov 27, 04:26:41 GMT+0 - Resolved - This incident has been resolved. The issue seems to have been caused by a minor fix deployed earlier in the day. Rolling back that deploy resolved the slowdowns with discussion.