PartsSource incident

Production, Mayo Clinic - Asset Uptime/CMMS Feed Down, Highest:111371

Minor Ongoing View vendor source →

PartsSource is currently experiencing a minor incident affecting PS.Com, which began 70d ago. The vendor's full update timeline is below.

Started
Aug 12, 2026, 12:05 PM UTC
Resolved
Ongoing
Duration
● 70d 2h
Detected by Pingoru
Aug 12, 2026, 12:05 PM UTC

Affected components

PS.Com

Update timeline

  1. investigating Aug 12, 2026, 12:05 PM UTC

    The Mayo Clinic data feed has not been updated since March 16. As a result, there are Work Orders and Work Order updates not present in the UI application.

  2. identified Aug 12, 2026, 12:05 PM UTC

    It has been confirmed that the Asset Uptime Mayo Clinic feed is now up and running. However, we are observing additional data issues, specifically that operational assets are being displayed as hard down. The engineering team is currently investigating whether this is a side effect of the recent fix or a new issue.

  3. monitoring Aug 12, 2026, 12:05 PM UTC

    A data fix has been deployed to the production environment and is currently undergoing internal testing.