PartsSource incident

Demo, Shopping Cart is no loading, Highest:107698

Minor Ongoing View vendor source →

PartsSource is currently experiencing a minor incident affecting SupplierPro.com, which began 70d ago. The vendor's full update timeline is below.

Started
Aug 12, 2026, 12:02 PM UTC
Resolved
Ongoing
Duration
● 70d 1h
Detected by Pingoru
Aug 12, 2026, 12:02 PM UTC

Affected components

SupplierPro.com

Update timeline

  1. investigating Aug 12, 2026, 12:02 PM UTC

    The shopping cart appears empty and shows a loading spinner for an extended period.

  2. investigating Aug 12, 2026, 12:02 PM UTC

    The product team has confirmed that the issue (data generator is still failing on all part order creation ) still appears to be related to checkout page latency lag/performance issues and should be considered unresolved at this time.

  3. monitoring Aug 12, 2026, 12:02 PM UTC

    We are awaiting final confirmation from the customer before proceeding with formal incident closure.

  4. monitoring Aug 12, 2026, 12:03 PM UTC

    The engineering team is observing slow DB2 performance in Demo. Even after clearing cart items for user 225414, the same API call still takes 55 seconds to complete.